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Terms and Conditions
Payments: Pay Pal, Cheque (made payable to Block), Cash (Please contact for appointment)

Delivery times: Up to 28 days on all items.

Items out of stock:
Should your product not be in stock we will first contact you by email. We will send out a similar product and we will reimburse you for return shipping costs on any substitute items you wish to return.

Cancellation rights:
You have the right to return any purchases within seven working days of receiving them we have extended this period to 14 days.
In order to cancel the agreement you need to inform us in writing by email or letter.
All unwanted items must be returned to Block and you must pay all shipping costs. Should we incur any further expense or you fail to return the goods we will charge you for the cost.

Original Packaging:
You have the right to examine goods that you have purchased this includes opening any packaging. You have to take reasonable care of the goods and should you wish to return them you do not have to return them in the original packaging.

Faulty Items:
Should the unlikely event of you receiving a faulty item or an item that does not comply with the contract we will pay for return shipping and reimburse you. (Please see refund details below)

Refunds:
We will issue refunds due to faulty or cancelled items as soon as possible and within 30 days at the latest.

For further details on your rights please see the office of fair trading's on distance selling.
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